Wednesday, January 14, 2015

Hell

Every time I lament my cubicle office at work, I remember that it could be worse. Behold the world of Lindsey Kaufman, as chronicled in the Washington Post:
Our new, modern Tribeca office was beautifully airy, and yet remarkably oppressive. Nothing was private. On the first day, I took my seat at the table assigned to our creative department, next to a nice woman who I suspect was an air horn in a former life.  All day, there was constant shuffling, yelling, and laughing, along with loud music piped through a PA system.  As an excessive water drinker, I feared my co-workers were tallying my frequent bathroom trips.  At day’s end, I bid adieu to the 12 pairs of eyes I felt judging my 5:04 p.m. departure time. I beelined to the Beats store to purchase their best noise-cancelling headphones in an unmistakably visible neon blue.

Despite its obvious problems, the open-office model has continued to encroach on workers across the country. Now, about 70 percent of U.S. offices have no or low partitions, according to the International Facility Management Association. Silicon Valley has been the leader in bringing down the dividers. Google, Yahoo, eBay, Goldman Sachs and American Express are all adherents.  Facebook CEO Mark Zuckerberg enlisted famed architect Frank Gehry to design the largest open floor plan in the world, housing nearly 3,000 engineers. And as a businessman, Michael Bloomberg was an early adopter of the open-space trend, saying it promoted transparency and fairness. He famously carried the model into city hall when he became mayor of New York,  making “the Bullpen” a symbol of open communication and accessibility to the city’s chief.
You get more privacy at a Caribou Coffee. While I understand the value of fostering collaboration in a workplace, there are times that you need to have a place of your own where things are quiet and there are no distractions. Yes, my cubicle walls are the color of what you pull from a lint screen, but they are six feet high. That never felt like a victory, but it's clear that it is.

The most amusing part of Kaufman's story -- if people want to get work done, they need to book conference rooms:
As the new space intended, I’ve formed interesting, unexpected bonds with my cohorts. But my personal performance at work has hit an all-time low. Each day, my associates and I are seated at a table staring at each other, having an ongoing 12-person conversation from 9 a.m. to 5 p.m.  It’s like being in middle school with a bunch of adults. Those who have worked in private offices for decades have proven to be the most vociferous and rowdy. They haven’t had to consider how their loud habits affect others, so they shout ideas at each other across the table and rehash jokes of yore. As a result, I can only work effectively during times when no one else is around, or if I isolate myself in one of the small, constantly sought-after, glass-windowed meeting rooms around the perimeter.
Make sure you read the entire article at the link. It's very well done.

3 comments:

Bike Bubba said...

I am reminded of how Scott Adams noted back in the early 1990s that many companies are surprised that putting employees in cubicles results in cubicle quality work, and it strikes me now that many of my coworkers now are doing a lot of their work from at home.

But elsewhere in my company, I'm told that new cubicles are basically "voting booths." It boggles the mind, IMO, that companies are hiring PhDs for mid six figures and then hampering their productivity by refusing to spend an additional $500/year (say 50 square feet * $10/sf rent per year) to get them adequate space in which to work.

Gino said...

I reality, i think the truth behind removing cubicles is to keep better eyes on the workforce. The rest is just boss speak for 'too many employees goofing off behind the wall'

W.B. Picklesworth said...

What Gino said.