Thursday, July 14, 2011

High Life and Low Comedy

In the end, even though the state government shutdown is apparently close to resolution, the citizenry of Minnesota is learning some important things about how state government typically operates.

Yesterday's drama is a classic in the annals of boneheadedness:

The MillerCoors brewing company landed in the cross hairs of Minnesota's government shutdown Wednesday when state officials said it would have to stop selling its beer in the state because of expired licenses.

The Department of Public Safety told the brewer it must stop distribution in Minnesota and devise a plan to pull its product from the shelves, including Coors, Coors Lite, Miller Lite, Miller High Life and 35 other name-brand beers. That would decimate choices for consumers. MillerCoors supplies 38 percent of the beer sold in Minnesota, and the state is one of the top five markets in the country for the brewing giant.
So why did this happen?

The problem stems from brand label registrations that brewers must renew with the state every three years, showing the label on each brand of beer. MillerCoors attempted to renew in mid-June, but, according to company officials, sent the state a check for more than the required amount. Green said the company followed up with a new check, which the state received June 27.

But on June 30, one day before the government shutdown, the company received a letter from the state that its brand licenses had expired. State employees who would typically renew those licenses have been deemed noncritical during the shutdown and laid off.


There's some astonishing stuff in those two seemingly mundane paragraphs. Let's think about this:
  • “MillerCoors attempted to renew in mid-June, but, according to company officials, sent the state a check for more than the required amount.”  If someone overpaid you, would you send the check back? Or would you cash it and let the sender know about the overpayment? A normal operation would cash the check and then (a) either send a refund check back, or (b) offer the check writer the option of having a credit on its account. Not the State of Minnesota, though. Accounts receivable really isn't that difficult to master.
  • “Green said the company followed up with a new check, which the state received June 27.”  June 27 was a Monday. The shutdown actually took effect at the end of that week. I don't know about you, but where I work the expected level of service for handling a routine administrative task would be to handle it within a day, especially if it involved money coming into the organization. Of course, a normal organization with a multi-billion dollar scope would offer the option of electronic payment and wouldn't bother with paper checks, but we can leave that aside.
The thing that's really maddening about the episode is that, while the bureaucracy is apparently incapable of letting MillerCoors comply with the law, the enforcement apparatus is ready to pounce, although it's not clear what they would do to enforce the law. Would they come into every point of sale with guns blazing and confiscate all the MillerCoors products? Would they waylay beverage trucks on the highways, forcing them to stand and deliver? Would they set up checkpoints on the border? And where would the financial resources come from to execute such a plan?

To sum up, what we have here is a government that (a) cannot get out of its own way and (b) has no compunction about getting in the way of people who are conducting a legitimate business, for utterly arbitrary reasons. I think we call this sort of thing a Teaching Moment.

5 comments:

W.B. Picklesworth said...

There's a reason folks like us want less government.

Bike Bubba said...

So why on earth is it necessary to have this registration in the first place? This is like annual car registration fees--a boondoggle with little revenue and high costs. Be done with it already.

Mr. D said...

I agree completely, BB. But the high costs are a feature, not a bug. You know that, of course.

Brad Carlson said...

The MillerCoors brewing company landed in the cross hairs of Minnesota's government shutdown....

WHOA, WHOA, WHOA!!! Cross Hairs?!?!. Isn't that word now outlawed in light of the Janaury shooting in Tucson? Where are the Strib gatekeepers?!?!

Gino said...

i would like to see millercoors act as if they never recieved notice of the expiration, and then watch what happens.

shits and giggle, its all i ask...